Level 2 Certificate in Counselling Skills


CPCAB Level 2 Certificate in Counselling Skills (CSK-L2)


You are working within a school?

You would like greater confidence in assisting your students and their families in crisis?

You would like to get the tools to make a real difference?

Become an effective therapeutic teacher and book a place on our Level 2 Certificate in Counselling Skills course.


The next course will begin on Tuesday 26th March 2019.


Application process is open now.


Places will only be offered after completion of an application form and interview.


Those who have completed a non-CPCAB Introduction to Counselling course or no previous counselling courses will also be required to produce a written piece of work towards their application.


The course will only go ahead if there are a sufficient number of applicants.



Designed to give learners the knowledge, skills and competencies to use counselling skills ethically and safely in a variety of contexts and roles.



Service Six Community Centre

16 Sassoon Mews




(Wheelchair accessible, disabled parking)



Length of Course

Part-time course of 30 learning sessions

consisting of 90 hours of guided learning

total qualification hours of 170

(approximately 30 weeks)


Course Dates

Every Tuesdays 6pm – 9pm


Term 1

8th October – 25th October 2019


Autumn Half Term


Term 2

4th November – 20th December 2019

Winter Holidays


Term 3

6th January – 14th February 2020


Spring Half Term


Term 4

24th February – 3rd April 2020


Spring Holidays


Term 5

20th April – 22nd May 2020


Summer Half term


Term 6

1st June – 23rd June 2020


Cost & Payment Options


Course fee: £680

(to be paid fully prior to course start or option of 3 instalments to Service Six via Direct Debit)


CPCAB Candidate Registration Fee, including CPCAB administration and exams: currently £163

(this is an awarding body fee that covers your registration with the CPCAB, certificate and external assessment and needs to be paid to Service Six by latest end of week 3 of the course)


Other additional costs are the course text book (which you will need to purchase in advance of the course) and printing


For both payment options a non-refundable deposit of £200 is payable within 7 days of receiving an offer of a place on the course.


This payment will secure your place on the course. It should be noted that if the deposit is not received within 7 days the place will be made available again to other applicants.


After payment of the deposit, either:


Payment of £400 in full at least 4 weeks prior to the beginning of the course or;


Payment of:

1st Instalment of £140 by 24th March 2019

2nd instalment of £140 by 19th April 2019 and

3rd instalment of £120 by 31st May 2019 Terms and conditions apply


The full fee of the course is payable should you decide to withdraw once the course has started.


Course Attendance


90% minimum (please consider this when booking holidays, especially in relation to the external assessment which will be taking place on Saturday, 7th September 2019).


Entry Requirements


Minimum age 18 years


Level 2 of Equivalent in English Language.

(If you don’t have this level of literacy this does not exclude you from the course, but you will need to complete a short-written piece of work as part of your application)


Good IT skills

(Ability to use Word, fill in proforma templates electronically, attach documents to emails and send, use an online classroom platform)


A willingness to discuss personal thoughts and feelings with others as part of a group, 1-2-1 with other students and tutors and in writing


A willingness to give feedback to and receive feedback from others in the group


Be committed to exploring your own values, beliefs and attitudes and examining how you relate to other people


Be committed to the learning process and completing the necessary work on time to fulfil the requirements of the course


Not experiencing any current emotional/psychological problems


Not currently experiencing any significant life events


Anyone who hasn't completed an Introduction to Counselling course at NCCS will also be required to complete a written exercise as part of the application process.


Working within a school setting


Programme of Activities

The course programme covers workshops, seminars, personal development workshops and training groupwork. Skills practice and tutor observed skills practice along with 2 written assignments, self-review written transcript and weekly learning journals. Full details are on the L2 specification sheet, click here


Course Content

A large part of the course is experiential learning and observation and involves a commitment to personal development/developing self-awareness.

The course contains the following units:


Using basic counselling skills within the limits of a helping role

Establishing a helping interaction

Communicating understanding of other person’s concerns

Focussing on the person’s agenda

Understanding the importance of self-awareness in helping work

Using different types of listening and responding skills in a helping interaction

Using review and feedback to evaluate helping skills


Student Development

CPCAB model of practitioner development and proficiency consists of three parts which together set out what a trainee needs to learn to work as an effective helper in the role of a counsellor. These are:


The seven processes that contribute to therapeutic change

Three ways of understanding and working with therapeutic change

Three levels of therapeutic change


These elements of the CPCAB model are foundational to the course and are developed as students follow the progression route.

The seven processes that contribute to therapeutic change:


Working safely

Working through the relationship

Working with difference and diversity

Focusing the work on the person being helped

Working with self-awareness

Working with theory, skills and techniques

Working reflectively


Three ways of understanding and working with therapeutic change:


Working with the self in relationship with others

Working with the history of the self

Working with the structure of the self


Levels of therapeutic change:


Working with a counsellor on common life problems

Working with a counsellor to enable change and growth within the person





You will produce a portfolio of work, which documents evidence of your learning, a record of your personal development and a collection of evidence to support CPCAB criteria outlined in the Candidate Learning record (CLR)



 You will sit an external examination set by CPCAB during the course.


Successful completion of the course is dependent upon passing both internal and external assessments.


Additional Study Time


There is a lot of written work involved in this course. This can take between 2-3 hours a week (it should be noted that this may vary from student to student) and this will increase slightly when longer assignments are due to be handed in. If you are considering applying for this course, it is essential that you think about if and where the course will fit into your day to day life, such as employment, family circumstances, health issues etc. The full fee of the course is payable should you decide to withdraw once the course has started.




This is a stand-alone Level 2 Counselling Skills course, but progression is available on to the CPCAB Level 3 Certificate in Counselling Studies which we will be offering from January 2020.


Course Material


You will need to bring paper and a pen to lessons

You will also need an A4 ring binder

A copy of the CPCAB Candidate Learning Record

BACP Ethical Framework.

To keep costs of the course down, most resources, such as handouts will be sent electronically via an online classroom platform.

Students are welcome to either print the material or bring tablets (no laptops) to sessions for course purposes only

You will be required to produce some printed material


Core Text


BALLANTINE DYKES F., KOPP, B., POSTINGS, T., CROUCH, A. Counselling Skills and Studies. 2nd ed. London: Sage Publication Ltd, 2017.


Other Suggested Reading


SUTTON, J., Learning to Counsel: Develop the Skills, Insight and Knowledge to Counsel Others. 4th ed. Oxford: Spring Hill House, 2008


How To Apply

Application form available on request.

Please contact training@servicesix.co.uk


Frequently Asked Questions


How much time will I need outside the class?

For the Counselling Skills course you will need a minimum of 4 hours per week.


What help will I get whilst I am on the course?

The written work is marked and usually returned within a specified time frame agreed with your tutor, so that you can see from the outset if you have understood what is required and are meeting the criteria correctly.

Each student will be offered brief individual tutorials with students throughout the course.


Will I have to buy lots of books?

No, but there are one or two key texts that we would suggest that you purchase as they will be crucial to your learning.


What size will the class be?

We would take up to a maximum of 12 students on the course.


Will I need to talk about me personally in the class?

Yes, many of the skills sessions on the course will involve you bringing your personal material, but we ask you to take responsibility for what you share and to be mindful of the needs, in terms of competence, of other learners as well.


Will coming on a Counselling course change me?

The evidence is that because the course is participatory and experimental, and we place a high value on self-awareness that people are often impacted by them and it is highly likely that personal growth and change will occur.











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